43+ Questions Answered

FREQUENTLY
ASKED QUESTIONS

Find quick answers to common questions about our services, materials, pricing, and processes

What should I know before ordering 3D printing from CRAV3D?

CRAV3D provides FDM printing, SLA resin printing, and 3D scanning from New Town, Kolkata. Send an STL, OBJ, STEP, IGES, sketch, drawing, or physical sample; CRAV3D checks printability, recommends materials, quotes pricing, and provides turnaround details before production starts.

  • FDM turnaround: 2-5 days
  • SLA turnaround: 3-7 days
  • 3D scanning: 1-2 days
  • Quotes include timeline and material recommendations

General

What services do you offer?

We provide FDM 3D printing with single and multi-color capability, SLA resin printing for high-detail models, and 3D scanning services for reverse engineering and test fits.

General

Where are you located?

We're based in New Town, Kolkata, West Bengal, India. While we serve clients nationwide through shipping, local clients are welcome to visit our facility by appointment.

General

What's your typical turnaround time?

FDM prints: 2-5 days, SLA prints: 3-7 days, 3D scanning: 1-2 days. Times include printing and quality control. Rush service is available for urgent projects.

Services & Technology

What file formats do you accept?

We accept STL, OBJ, STEP, IGES, and most common 3D file formats. If you don't have a 3D file, we can work from 2D drawings, sketches, or physical samples for scanning.

Materials

What materials do you offer?

FDM materials: PLA, PETG, ABS, ASA, TPU, Nylon, PLA-CF. SLA materials: Standard grey resin, tough resin, flexible resin, and specialty resins. See our Materials page for full details.

Materials

Which material should I choose for my project?

It depends on your use case. PLA for prototypes, PETG for functional parts, ASA for outdoor use, TPU for flexible parts, Nylon for strength, Resin for detail. Use our Material Selection Guide or contact us for recommendations.

Pricing & Ordering

How much does 3D printing cost?

Pricing is based on material weight, print time, material type, and finishing. FDM starts at ₹2.5/gram, SLA at ₹8/gram. Use our pricing calculator or upload your file for an exact quote.

Pricing & Ordering

Can I get a quote before placing an order?

Absolutely! Use our instant pricing calculator for estimates, or upload your file to receive a detailed quote within 24 hours with full breakdown, timeline, and material recommendations.

Pricing & Ordering

How does the ordering process work?

1) Upload your file or contact us, 2) Receive quote within 24hrs, 3) Approve and make payment, 4) We print and QC check, 5) You approve photos, 6) We ship. Simple!

Quality & Support

How do you ensure quality?

Every print undergoes dimensional checks with calipers, surface quality inspection, structural integrity verification, and test fitting when applicable. We use professional equipment and strict quality standards.

General

Do you ship nationwide?

Yes, we ship across India via reliable courier services. Local delivery is available in Kolkata, and we also offer international shipping on request.

Shipping & Delivery

Can I pick up my order locally?

Yes! Local pickup is available in Kolkata by appointment. We'll notify you when your order is ready for pickup. No shipping charges for local pickup.

STILL HAVE
QUESTIONS?

Our team is here to help. Get in touch and we'll answer any questions you have about your project.